Certification legitimacy and recognition
- Not assessed Legal existence and verifiable organisational identity
- Not assessed Identity of the legal entity that awards the certification
- Not assessed Clear roles of training provider, exam provider, scheme owner and issuer
- Not assessed Accreditation status, accrediting body and scope (verifiable)
- Not assessed Recognition by professional associations, regulators or employers
- Not assessed Accuracy of claims such as “globally recognised” or “government approved”
- 3/5 Published certification framework and competency requirements
Auto-check 29 Oct 2026: Framework or syllabus wording found (/certifications/help-desk-support-specialist).
- 3/5 Public certificate verification facility
Auto-check 29 Oct 2026: Verification page found at /certification/certified-security-plus with an input form.
- Not assessed Clear distinction between certification, course certificate and membership
|
25% |
60% |
15.0 |
Examination and assessment quality
- 3/5 Published eligibility requirements
Auto-check 29 Oct 2026: Eligibility mentioned (/, /guides/professional-certifications/certification-exam-preparation).
- 3/5 Exam syllabus, learning objectives and tested competencies
Auto-check 29 Oct 2026: Syllabus / objectives mentioned (/guides/professional-certifications/certification-exam-preparation, /certification/certified-security-plus).
- 1/5 Defined passing score and pass/fail criteria
Auto-check 29 Oct 2026: Passing score not found on the pages read.
- 3/5 Transparent format, duration, language and attempts
Auto-check 29 Oct 2026: Format details found: 5 of 5 (duration, number of questions, question type, language, attempts).
- 3/5 Identity verification and exam security / anti-cheating measures
Auto-check 29 Oct 2026: Proctoring / ID check mentioned (/certification/certified-network-plus, /certification/certified-data-plus).
- 3/5 Reasonable accommodations and accessibility for candidates
Auto-check 29 Oct 2026: Accommodations mentioned (/certification/certified-network-plus, /certification/risk-management-professional-plus).
- 2/5 Retake, rescheduling and result appeal procedures
Auto-check 29 Oct 2026: Retake / reschedule / appeal wording found: 1 of 3.
- Not assessed Periodic review and updating of exam content
- Not assessed Certification requires actually passing the advertised exam
|
20% |
51% |
10.3 |
Transparency and organisational accountability
- 1/5 Full legal name and contact information
Auto-check 29 Oct 2026: Found: address. Missing: company name, email, phone.
- 1/5 Published terms and conditions
Auto-check 29 Oct 2026: Terms not found on the pages read.
- 3/5 Transparent exam, registration and certification fees
Auto-check 29 Oct 2026: Prices with amounts are shown (/guides/professional-certifications/certification-exam-preparation).
- 1/5 Refund, cancellation and rescheduling policies
Auto-check 29 Oct 2026: Refund / cancellation policy not found on the pages read.
- 2/5 Privacy policy and personal-data handling
Auto-check 29 Oct 2026: Privacy policy is mentioned in the text but has no page of its own.
- 2/5 Complaints and grievance procedure
Auto-check 29 Oct 2026: Complaints procedure is mentioned in the text but has no page of its own.
- 2/5 Rules for validity, expiry, renewal, suspension and revocation
Auto-check 29 Oct 2026: Validity / expiry / renewal / revocation wording found: 2 of 4.
- 3/5 Disclosure of partnerships, endorsements and limitations
Auto-check 29 Oct 2026: Disclosure wording found (/certification/risk-management-professional-plus).
|
15% |
38% |
5.6 |
Candidate experience and support
- 1/5 Ease of registration and clarity of exam instructions
Auto-check 29 Oct 2026: No registration or booking page found.
- Not assessed Reliability of exam scheduling and delivery
- Not assessed Support availability and response time (tested)
- Not assessed Timely results and certificate issuance
- Not assessed Fair handling of complaints, refunds and appeals
- 1/5 Candidate portal / dashboard
Auto-check 29 Oct 2026: No login or candidate portal found.
- 1/5 Procedures for lost certificates, name corrections and renewal
Auto-check 29 Oct 2026: No lost-certificate or name-correction procedure found.
|
15% |
20% |
3.0 |
External reputation and independent verification
- Not assessed Accreditation confirmed in the accrediting body’s official directory
- Not assessed Claimed partnerships and affiliations confirmed genuine
- Not assessed Employer and industry acceptance (documented)
- Not assessed Credible independent coverage or expert references
- Not assessed Regulatory actions or documented controversies
- Not assessed Substantiated public complaints and how they were resolved
- Not assessed Verified candidate feedback on this platform (moderated)
|
10% |
— |
— |
Website security, reliability and usability
- 5/5 Valid HTTPS and secure handling of candidate data
Auto-check 29 Oct 2026: Valid certificate, expires in 83 days; HTTP→HTTPS redirect: yes; HSTS header: yes.
- Not assessed Secure payment processing
- 5/5 Uptime and page speed
Auto-check 29 Oct 2026: Home page first byte 50 ms; pages averaged 36 ms over 40 pages; no earlier availability checks yet.
- 3/5 Working booking and certificate verification tools
Auto-check 29 Oct 2026: 3 booking / verification pages loaded, 0 failed.
- 3/5 Mobile responsiveness and cross-browser reliability
Auto-check 29 Oct 2026: Viewport meta tag present, so the page is built to scale on phones.
- Not assessed Accessibility (WCAG 2.2 reference)
- 4/5 Accurate, consistent and current content
Auto-check 29 Oct 2026: Copyright year on the site: 2026, links followed: 83, broken: 0.
|
10% |
80% |
8.0 |
Ethical practices and ongoing compliance
|
5% |
20% |
1.0 |
